Colmar Tropicale

What People are saying

Sweet

Rodiyan S on 21/11/2017 04:05

Most suitable place to enjoy the architecture. An imitation of France I would say. Nice place for wedding photography . Kids oriental because there’s arcade and shows here. But be prepared to buy food before coming up here. The price aren’t the same as in down in KL.

Stayed here for a night. Entrance fee is $15rm for adult & if I’m not wrong $8rm for kids. Once you check in they’ll give you a Japanese garden & botanical garden each person. The receptionist will explain where & when. You can take the shuttle bus to & from Berjaya time square. Or Uber cost about $60rm.
Love the place cause it’s more chilling & away from the overcrowded city area

It's like stay in 2stars.. But 2 stars hotel better then their

Ruban M on 16/11/2017 12:28

This is first experienced for me in this hotel. Even though its 4 starts hotel theirs service vice its terribly ridiculous. I called them and requested for earlier check in also written down in my email about this to let them know it. So once i arrived at de lobby for get check in they said "de rooms it's not available right now and it's fully booked and some are going to check out soon, and for de moment just drop here ur name and phone number if once de room available will gt a call u". We was waited for a long time we didn't gt any calls from them then we straight away ask them . And de rooms air conditioner was sucks.. even though it was in 16 degrees was snuggled.... they calling is a 4 starts hotel but only gave two mineral water then we asked for de extra water bottles we have to pay for it (4 bucks per bottle)

4 Star Hotel with Complimentary Stray Cats in Outlets!

Sweetiebun on 15/11/2017 10:21

Picturesque French-themed resort with beautiful building structures with no maintenance throughout the entire Hotel. There were litters strewn around the Hotel and in the fountains.

Rates paid was not cheap. Expected to have better quality of rooms in both cleanliness and room ambience. Room size were small - only suitable for 2 adults and we had an entire family of ants on the TV cabinet, writing desk and bedside table in our rooms for the entire 2 nights.
AC was not cold even though it was set at 16 degrees. We noticed that every night between 2-3 a.m. the AC cooler would be switched off (to save power in the Hotel..I guess). We slept without blankets throughout the entire 2 nights and was perspiring when blankets was used.

Breakfast was edible however, everything was worst than a plain Jane and the outcome of the dish was not displayed how it was indicated on food tag.
Fried rice was fried with just butter/oil and you can count the carrots in them. Looks more like white rice with just some carrots mixed into it. Fried noodles was fried with just soy sauce and a few shreds of cabbage - no chicken meat nor fishcakes. Please see photos attached.
Pepper and soy sauce was displayed in a BOWL for you to partake or to dish out the whole BOWL.
Coffeehouse does not use a spoon but provides guests with plastic stirrer and is displayed on the buffet line.
Chaffing dish is rusty at the bottom and is still used to serve to your PAID guests?
Is this a Hotel or a wholesale Hotel? Is this service in the Hotel industry that you pride yourselves on as a 4 star property?

Food served on the buffet line was absolutely of low quality and guests were served breakfast for the sake of serving them. There was no quality nor passion for cooking or serving breakfast to your guests!

On the other hand, we also had stray cats in and out of the Outlets as companions. They were running around from table to table, meowing for food. See attached photos.
Hotel lift landings were dirty and had an unpleasant smell due to lack of cleaning and attention by the Public Area staffs.

Management of Colmar Tropicale, please look into these feedbacks and have them improved instantaneously if you care about serving in the Hospitality industry. Otherwise, you will be running out of guests in no time.

Never coming back and never recommending to anyone. Treat your guests with respect for the money paid to your establishment.

Gateaway from the city

123j0an on 14/11/2017 10:50

Visited on a Monday for 2 days 1 night with husband for a short gateaway.

Got a room upgrade - king size bed. That's a plus. However, the room wall is very thin, we can literally hear noise (i.e. baby crying, kids screaming, people walking). Also, the shower doesn't work very well too. Guess the bathtub clogged. >.< As this is a French theme resort, I don't expect the hotel to be very new and classy. The restaurants and rooms are more towards below average to average, in terms of its maintenance and appearance. The food was considered not bad!

Beautiful Scenery and building structure

Holidayviking22 on 06/11/2017 09:28

I stayed here for 2 nights,overall the stay was good and the staff is friendly as well. They are very efficient with their service,one thing that I was unhappy was my room view, I booked deluxe king with mountain/nature view,but i got a room facing the hotels building.

The buffet breakfast was good,which is included in our room rate,they have good choices of food and their buffet dinner not bad as well they have good pic on their buffet menu,it cost about RM75 per pax which is worth it, as all other menu is really expensive and not worth it.

The food at all their cafe and rest is really expensive so if you're on budget,you may drive down to about 16 km to have your dinner or lunch.