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Membership and Reward Points
1. Do I need to become a Via member to book?
2. How do I become a Via member?
3. How do I change my password?
4. How do I review or update my profile information?
5. What can I do with my Via points?
6. How are Via points accumulated?
7. How do I find out how many Via points I have?
8. Do my Via points ever expire?
9. How long after making a reservation are my points credited to my account?
10. How do I look up my current reservations?
11. Can I redeem and earn Via Membership Points on the same transaction?
Do I need to become a Via member to book?
Not at all. We only need your email address to send you confirmation of your bookings. Once you become a Via member, we will reward you with Via points for your purchases. As India's largest travel network, Via provides over 1.5 crore customers over the year with comprehensive services including hotel reservations, air ticketing, bus ticketing, rail ticketing and packaged tours. In addition, both business and leisure travelers who hold Via memberships enjoy access to travel information and special discounts from preferred businesses throughout India and worldwide..
How do I become a Via member?
Click Member Sign in on the top right-hand corner of our home page to find the registration information.
How do I change my password?
Click on "My Account" on the home page and click "My Profile". You will see "Change password" on the first line. Select this option to create a new password.
How do I review or update my profile information?
Click on "My Account" on the home page to see your account information. Click "My Profile" located alongside My Accounts to update.
What can I do with my Via points?

Via points can be used to redeem online for flight tickets, hotel room nights, holiday packages and many more gifts provided by Via. It can also be used for redemption while shopping or dining at restaurants.

For further details, please call us on 39 41 41 41 (within India). You may also make email inquiries at this address: care@via.com.

How are Via points accumulated?
As soon as you register as a Via member, 100 points will be automatically awarded to your account. Any hotel, flight or package bookings you make in the future with Via will gain you points.
Basic points:
When you Buy You get the following points
Via membership 100 Via points
Flight Ticket 100 points
Hotel Room Night 25 points for every Rs.500 spent
Holiday 200 points for every Rs.5,000 spent
Each point = Re.1  
How do I find out how many Via points I have?
Click on the "My Account" tab at the top right-hand side of the home page. You will see how many points you have.
Do my Via points ever expire?
Via points never expire.
How long after making a reservation are my points credited to my account?

The moment any flight or hotel reservation is confirmed, Via points shall be credited to your account

How do I look up my current reservation?
Click "My Account" on the home page to obtain access to your reservation lists.
Can I redeem and earn Via Membership Points on the same transaction?
This facility is presently not available with Via Membership Program. Either a member can redeem points on a transaction or gain points. As per company policy, both are not allowed on the same transaction.
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